Employee-Facing GenAI with Kevin Green of Hapax

If you're trying to boost your GenAI smarts, this is a must-listen episode. First, host John San Filippo and Hapax's Kevin Green take a deep dive into the Hapax platform, a SaaS-based GenAI tool designed to organize any and all information your employees may need to do their jobs. Green claims this can save hours of research time per week per employee, compared to forcing your employees to struggle through a legacy knowledgebase system. Green walks you through a number of compelling use cases and explains the impact this can all have on member experience.

At about the 25:35 mark, the discussion expands into a broad look at the AI industry, with expert advice from Green on what credit unions should and shouldn't be doing.

Finally, at the 44:30 mark, you can find out about the Hapax offer of a completely free 90-day, no-risk pilot of the Hapax platform. Great infromation all the way through.