Outside the Bubble
TechSolutions4CUs
Core Processing: Gina Ramos, SVP and COO at Tulare County Federal Credit Union
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Core Processing: Gina Ramos, SVP and COO at Tulare County Federal Credit Union

In this episode of TechSolutions4CUs, host John San Filippo talks with Gina Ramos, SVP and COO at $140 million Tulare County Federal Credit Union, about her credit union's journey to find and deploy a new core data processing platform. Topics include:

  • Why Tulare County FCU decided to go shopping

  • What the search process looked like

  • Why the credit union ultimately chose Jack Henry's Symitar platform

  • The pros and cons of using consultants

  • Managing core and digital banking conversions at the same time

  • How Tulare County FCU measures success

  • Working with Jack Henry as a partner

  • Lessons learned and advice for others

This episode is sponsored by Jack Henry, creators of the Symitar core processing platform.

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